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Support in the Workplace
Onyx Support is a specialist support organisation providing Non-Medical Help (NMH) services through Access to Work (AtW). We support disabled people and those with physical or mental health conditions to overcome workplace barriers and thrive in employment.
We work in partnership with employees, employers, and Access to Work, delivering high-quality, flexible support across the UK. Our focus is on enabling individuals to work confidently, sustainably, and independently in their roles.
We support:
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Employees in paid work across a wide range of sectors
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Individuals starting a new job or returning to work
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Self-employed people
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Apprentices in paid employment
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Individuals accessing Communication Support at Interview (CSI)
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People funded through Access to Work
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Individuals accessing privately funded workplace support
We collaborate closely with:
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Access to Work assessors and case managers
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Employers and HR teams
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Occupational health services
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Line managers and workplace supervisors
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Funding bodies and support coordinators
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Specialisms
We specialise in a variety of support. All support is person-centred and needs-led, adapting as circumstances change within your workplace.
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Long-term health conditions
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Specific Learning Differences (SpLDs)
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Physical and sensory disabilities
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Neurodivergent profiles
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Mental health
conditions
Where We Provide Support
We provide nationwide support across the UK, including:
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In-person support (where appropriate)
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Online and remote support
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Flexible delivery aligned with role and individual preferences
This allows us to support you in the workplace regardless of location or mode of study.
Our Support Team
Our team is made up of experienced, professional and diverse specialists, including:
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Specialist Support Workers
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Counsellors
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Mental Health Nurses
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Teachers
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Deaf, Multi-Sensory Impairment and Visual Impairment Specialists
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Rehabilitation Specialists
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Safeguarding Specialists
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Specific Learning Differences (SpLDs) Specialists
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Assistive Technology Trainers
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BSL Interpreters, Lip Speakers and Communication Support Workers
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Occupational Therapists
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Workplace Support Workers, Note Takers and Proof Readers
All staff are carefully recruited and trained to deliver high-quality, person-centred workplace support.
Funding Options
We offer support through multiple funding routes:
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Access to Work (AtW)
For eligible individuals who require specialist support to start, stay in, or progress in employment.
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Employer-Funded Support
Commissioned directly by employers to support workplace adjustments and inclusion.
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Private Funding
For individuals who wish to access support independently.
How to Contact Us
Employees, employers, and professionals can contact us to discuss support needs, referrals, or funding options.
Email: admin@onyxstudents.com
Website: www.onyxstudents.com
Phone: 01604 713103
To download our guidance, please click here.
Referral or Funding Confirmation
Employees are referred via Access to Work (AtW) following an award/approval, via an employer, or through a private enquiry.
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Matching & Planning
We carefully match employees with a suitably qualified support worker based on their role, workplace environment, needs and preferences.
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Tailored Support Review
Depending on your assessment, support may focus on practical workplace strategies, communication, wellbeing, productivity and building confidence and independence at work.
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Ongoing Review
Support evolves as needs or job demands change, ensuring employees feel supported at every stage of their employment.
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What is the Process?
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